How have I made a difference Highlight of this week was our user research community away day, brilliantly organised by Lisa and Sara and supported by a team of colleagues on the day. For this away day we convened it across health organisations, not just NHS Digital as we knew…

How have I made a difference this week I had mentoring sessions with two of my mentees, both of whom are from underrepresented groups and both told me how much they value my openness and honesty as it’s something they don’t often see from leaders around them. It was also…

Things this week that helped to make a difference This week has mainly been about figuring out how we can make a difference through the urgent ask work I was pulled into last week. Not only is the work urgent, it spans many products and services and a huge complex…

Back to work and to weeknotes for this short working week. I was straight into an urgent ask involving multiple delivery areas of the organisation that soon filled all the beautiful looking gaps in my diary and triple booked me many times. I started some healthy habits during my 2…

I have been wrapping up work for the year this week after another challenging yet generally fruitful 12 months at work. After a year in which work has been interspersed with me twice being diagnosed with and being treated for cancer, I have been thinking about what matters to me…

This week my time was focussed quite a bit in the UCD ops space. I had the pleasure of welcoming Sam our new senior product manager into the team and spend some a couple of days in our Canary Wharf office meeting face to face with both he and the…

I had a really valauble meeting with Bola this week about inclusive design, digital inclusion and how we can align our work and support each other to deliver our visions for both. …

There shouldn’t be any more awards events just for women. Bear with me. The highlight of my week this week was actually the Women in Tech Excellence Awards. It was a privilege to be there amongst so many amazing women including my fellow finalists from NHS Digital and to have…

The highlight of this week was that we (finally) officially opened our purpose-built user research lab in Leeds. …